Our staff at PHYSIOSOUTH have the safety and care of our patients at the heart of our decisions.

Under the Covid Protection Framework traffic light setting Orange, the following requirements are in place at our clinics to protect all our patients and staff, their whanau, and the wider community.


  • Medical masks are mandatory at our clinics and for the duration of your appointment.  We are happy to provide these to you if needed

We recommend at-risk patients choose medical masks over cloth masks while in our clinics.

We are happy to provide these to you if needed.


  • Contact tracing is required and we will continue to limit the number of people in our clinics and in our reception areas. We respectfully ask that you do not bring children to the clinic unless they are the person requiring treatment.


  • We will screen for symptoms and risk when you make your booking and again at the time of your appointment.


  • Certain members of our physio team are only available to vaccinated patients, please check with your receptionist. This is to protect our staff & their whanau who may be at higher risk.


  • These requirements also apply to anyone attending our clinics with patients.


  • No “walk ins” can be accepted but please call us on 0508 4 PHYSIO and we can help you arrange the earliest available appointment at a suitable clinic.


  • Telehealth is available where clinically appropriate and accessible to you.


PHYSIOSOUTH Clinics at Pioneer Stadium and Cityfitness Northwood

Pioneer Stadium & Cityfitness Northwood require a valid vaccine certificate for entry to their premises & use of their facilities. If you cannot meet this requirement, please let our receptionist know and we can make alternative arrangements for you.

PHYSIOSOUTH at Pioneer Stadium                            ph 03 332 2440

PHYSIOSOUTH at Cityfitness Northwood                ph 03 323 6118


PHYSIOSOUTH @ Cityfitness Moorhouse Ave

Access to our clinic at Cityfitness Moorhouse Ave is unrestricted but please be aware that access to all Cityfitness’ facilities does require a valid vaccine certificate. If you cannot meet this requirement, please call our receptionist on 03 377 9339 and we can make alternative arrangements for you.


All our other clinics are fully accessible without Covid Vaccine Certificates.


We understand you may have questions about these requirements – please email any questions or concerns to physiosouth@physiosouth.co.nz and we will respond as soon as possible.

We appreciate your support and understanding as we navigate these changing circumstances together. We will keep this page updated as the requirements of the Covid Protection Framework and traffic light settings changes.