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Patient Satisfaction Survey
-- Section One --
1: Not Likely2345: Possibly678910: Definitely
How do the following statements reflect on your experience at PHYSIOSOUTH:
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Strongly DisagreeDisagreeNeither Agree or DisagreeAgreeStrongly Agree
Strongly DisagreeDisagreeNeither Agree or DisagreeAgreeStrongly Agree
Strongly DisagreeDisagreeNeither Agree or DisagreeAgreeStrongly Agree
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PoorFairGoodVery GoodExcellentN/A
(being friendly and warm towards you, treating you with respect; not cold or abrupt)
PoorFairGoodVery GoodExcellentN/A
(giving the time to fully describe your injury in your own words; not interrupting or disturbing you)
PoorFairGoodVery GoodExcellentN/A
(asking/knowing relevant details about your life, your situation, not treating you as just a number)
PoorFairGoodVery GoodExcellentN/A
(communicating that he/she accurately understood your concerns; not overlooking or dismissing anything)
PoorFairGoodVery GoodExcellentN/A
(seemingly genuinely concerned, connecting with you on a human level; not being indifferent or detached)
PoorFairGoodVery GoodExcellentN/A
(having a positive approach and a positive attitude; being honest but not negative about your problem)
PoorFairGoodVery GoodExcellentN/A
(fully answering your questions, giving adequate information; not being vague)
PoorFairGoodVery GoodExcellentN/A
(exploring with you what you can do to improve your health yourself; Encouraging rather than “lecturing’ you)
PoorFairGoodVery GoodExcellentN/A
(discussing the options, involving you in decisions as much as you want to be involved; not ignoring your views)
-- Section Four --
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Featured Articles

A collection of some of our most informative articles.

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Successful Rehabilitation
Gaining the best possible outcome from your physiotherapy treatment requires a little more than just doing your exercises. This brief guide for patients outlines some concepts that can really make a difference beyond your physiotherapist’s treatment.
PhysioSouth Rehab Clinics
At PhysioSouth we have physiotherapists with special interests, including knee problems, running, shoulder, back and neck, cricket, throwing sports, tendon, vocational (work) and pain focused physiotherapists.
Mindfulness in a Nutshell
Nobody comes to PHYSIOSOUTH to learn mindfulness. Patients come because of a physical injury, e.g. a back problem, a knee problem etc. Our belief systems tell most of us that a physical injury of a certain degree or size causes a related amount of pain. Like injury X = X amount of pain, and injury Y = Y amount of pain. This is incorrect.